I would like to think that these hotlines are helpful.
I have experience with somebody calling a sexual abuse hotline and being told to " Work less and go outside tomorrow".
This was a crisis situation and the advice was woefully inadequate and unhelpful.
Overall, I’m sure access to a hotline that is monitored with people who are experts at dealing with these situations is a good thing. I doubt they’re funded very well though.
To elaborate on this answer, I found the performance with graphene to be really subpar.
I know it’s supposed to be exactly the same in terms of speed, but that was not my experience.
If You find the performance of your device to be inadequate now you may wish to upgrade first.